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Support — V2

How can we help?

Browse our V2 knowledge base to find guides, tutorials, and answers to common questions about using Reservie.

Knowledge Base

Browse by category to find the help you need

What reservie does

Short overviews of what each part of reservie is for, before any of the setup detail. 2 articles

Getting Started

Learn the basics of setting up and using Reservie for your business. 8 articles

API

Integrate with Reservie programmatically using the machine-to-machine (M2M) API. 16 articles

Appointments

Set up and manage one-to-one appointments with physical resources, services, and facilitator availability. 6 articles

Customer Manager

View, manage, and organise your customer records and groups. 4 articles

Customer Portal

Customise the booking experience for your customers. 15 articles

Discounts

Create discount codes and promotional offers for your customers. 4 articles

Events

Create and manage one-off events, workshops, and special classes. 4 articles

Facilitators

Manage facilitators and instructors for your classes and events. 1 article

Landing page

Build a public page for your studio at a permanent address, with your words, a photograph and your live timetable. 4 articles

Integrations

Connect reservie with Zoom, Stripe, and other third-party services. 3 articles

Notifications

Configure email notifications sent to your customers when events are triggered. 4 articles

Passes

Set up class passes and bundles for your customers. 2 articles

Questionnaires

Create custom forms and questionnaires for your customers. 4 articles

Web addresses

The readable part of the address for a class, pass, subscription or schedule, and how to change it. 1 article

Short links

Short web addresses for anything you share from reservie, so a class link fits in a text message or an Instagram bio. 1 article

Schedules

Set up recurring schedules for your regular classes and sessions. 5 articles

Settings

Configure your Reservie account settings, payments, and preferences. 7 articles

Subscriptions

Set up recurring subscriptions and membership plans. 4 articles

Video on Demand

Upload, organise, and sell on-demand video content in libraries. 1 article

Mobile Connect

Give customers a branded mobile app for booking and managing their classes. 1 article

Bulk Actions

Make changes to many records at once — credits, refunds, schedule shifts, and more. 1 article

Reports

Sales, attendance, and customer reports for your business. 8 articles

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