Key concepts of reservie

There are number of concepts on which the reservie system has been built - these are discussed below

Event

An event is arguably the most important concept of reservie and is fundamental to selling on reservie. Essentially, an event is:

  • A class

  • A workshop

  • A retreat

  • A course

Events all have a common set of properties:

  • A name

  • A date or set of dates and times

  • A quantity of spaces available

  • A price

Reservie provides a simple and easy to use interface which allows events to be created in minutes allowing you to start selling with minimal effort and work.

Once an event has been created, your clients can start buying. reservie offers a number of purchase options including:

  • Credit card or debit card

  • Credit notes

  • Class passes

 

Class passes

Class passes are common for yoga teachers - they typically offer customers the options to purchase class credits upfront for typically a reduced price and then to redeem them at a later stage.

Reservie provides precisely this feature - call passes can be created and then sold online. Once purchased clients can then redeem them against permitted classes.

Depending on your requirements, you class passes can be as simple of having just a single class pass which can be used across all of your classes. However, reservie offer a flexibility to provide more complex models, allowing you total flexibility in how you operate your yoga business.

 

Actions

When a client makes a purchase of an event or a class pass, if the payment has been made via credit / debit card, the client will receive a receipt from our credit card processing partner, stripe. However, this receipt simply provides confirmation of funds spent and may not offer sufficient detail to your clients of precisely what the have booked.

To complement any third party emails, reservie present the concept of actions. Actions are internally generated emails that are sent on your behalf, when the system detects the completion of a specific operation by the client. To get started, you first need to create an action template - this can be considered to be a email template that is sent to the customer.

BasicsDarren Cooper