The sites are operated by Satvada Ltd, a company registered in England & Wales under company number 05727334.
Our registered address is:
St Cross Lane,
Isle of Wight,
You can contact us via.
Terms and conditions
This document presents the terms and conditions of use of reservie.net and associated sites.
When refer to "Checkout", we mean the publicly accessible part of our site that is associated to a Client account, when can be used for the purchase by any Customer. When we refer to "Customer" we mean any person or legal entity that accesses the checkout.
3. ACCESS TO OUR SITES
3.1 We reserve the right to withdraw or amend to the sites without notice. We will not be liable if for any reason either or both of our sites are unavailable at any time or for any period.
3.2 Occasionally we may restrict access to some parts of our sites, or our entire sites, to users who have registered with us.
3.3 You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.
4.INFORMATION ABOUT YOU
4.1 We display information about you on your checkout pages. It is your responsibility to ensure that this information is kept up to date and accurate. We cannot accept liability for inaccuracies.
5. COOKIE MANAGEMENT
6. LICENCE TO USE OUR SITES
6.1 Unless otherwise stated, we own the intellectual property rights in the sites and material on the sites.
6.2 By registering with the sites, you are granted a non-exclusive license to access and use the services that the sites provide. Unless otherwise agreed eligibility to use the sites is subject to payment.
7. ACCEPTABLE USE
7.1 You must not use our sites in any way that causes, or may cause, damage to the sites or impairment of the availability or accessibility of the sites; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
7.2 You must not use our sites to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
7.3 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our sites without our express written consent.
7.4 You must not use our sites to transmit or send unsolicited commercial communications.
7.5 You must not use our sites for any purposes related to marketing without our express written consent.
7.6 Breaches of this provision may be a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
8. USER GENERATED CONTENT
8.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
8.3 Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).
8.4 You must not submit any user content to the sites that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
8.5 We reserve the right to edit or remove any material submitted to our sites, or stored on our servers, or hosted or published upon our sites.
9. RESTRICTED ACCESS
9.1 We reserve the right to stop, cease or restrict any part of our site, at our discretion with consultation or notification.
10. SERVER LOCATIONS
9.1 All of our services are based with in the EU. We may reserve the right to use 3rd party services that are based outside the UK, and who are compliant with EU law.
11.1 Access to the sites may be subject to subscription costs. Two types of subscription rates apply:
11.1.1 Monthly Subscription – Available only in the UK. Payments are taken via direct debit.
11.1.2 Pay-as-you-go subscriptions – a fee is applied for each item that is purchased.
11.2 We reserve the right to review any of our charges at anytime.
12. LINKING TO OUR SITE
12.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
12.2 Our sites must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.
12.3 You may link to your events using the API's provided by reservie.net
13. PAYMENTS CONCLUDED THROUGH OUR SITE
13.1 The sites exclusively use thirdparty providers to process and manage payments.
13.2 We accept no liability for costs, charges or losses associated to payment providers that the sites may integrate with.
13.3 The thirparty providers are responsible for PCI compliance. No credit card, debit card or other financial information is stored by our servers.
13.4 Where you conduct financial transactions on behalf of you customers, you are solely responsible for maintaining PCI compliance.
14. ACCURACY AND RELIANCE
14.1 Whilst we endeavour to ensure that the information on the sites is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the sites remains available or that the material on the sites is kept up-to-date.
14.2 To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to these sites and the use of these sites (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
15. LIMITATIONS OF LIABILITY
15.2.1 to the extent that the sites and the information and services on the sites are provided free-of-charge, we will not be liable for any loss or damage of any nature;
15.2.2 we will not be liable for any consequential, indirect or special loss or damage;
15.2.3 we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information;
15.2.4 we will not be liable for any loss or damage arising out of any event or events beyond our reasonable control.
21. DATA PRIVACY AND COOKIE POLICIES
21.1 Both parties will comply with all applicable requirements of the Data Protection Legislation (which shall mean: (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998). This clause 13 is in addition to, and does not relieve, remove or replace, a party's obligations under the Data Protection Legislation.
21.2 You acknowledge that for the purposes of the Data Protection Legislation, you are the data controller and we are the data processor (where Data Controller and Data Processor have the meanings as defined in the Data Protection Legislation).
21.3 Without prejudice to clause 21.1, you will ensure that you have all necessary appropriate consents and notices in place to enable lawful transfer of the Personal Data to us for the duration and purposes of this Agreement.
21.4 Without prejudice clause 21.1, we shall, in relation to any Personal Data processed in connection with the performance of our obligations under this Agreement, we shall:
21.4.1 process that Personal Data only on your consent unless we are required by the laws of any member of the European Union or by the laws of the European Union applicable to us to process Personal Data (Applicable Laws). Where we are relying on laws of a member of the European Union or European Union law as the basis for processing Personal Data, we shall promptly notify you of this before performing the processing required by the Applicable Laws unless those Applicable Laws prohibit us from so notifying you;
21.4.2 ensure that all personnel who have access to and/or process Personal Data are obliged to keep the Personal Data confidential.
21.4.3 ensure that we have in place appropriate technical and organisational measures to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting Personal Data, ensuring confidentiality, integrity, availability and resilience of our systems and services, ensuring that availability of and access to Personal Data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by us);
21.4.4 not transfer any Personal Data outside of the European Economic Area unless to a declared sub-processor and your consent has been obtained and the following conditions are fulfilled:
(a) either party has provided appropriate safeguards in relation to the transfer;
(b) the data subject has enforceable rights and effective legal remedies;
(c) we comply with our obligations under the Data Protection Legislation by providing an adequate level of protection to any Personal Data that is transferred; and
(d) we comply with reasonable instructions notified to it in advance by you with respect to the processing of the Personal Data.
(e) sub-processors outside the EU comply with EU Privacy shield.
21.4.4 assist you, at your own expense, in responding to any request from a Data Subject and in ensuring compliance with your obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;
21.4.5 notify you without undue delay on becoming aware of a Personal Data breach;
21.4.6 at your written direction, delete or return Personal Data and copies thereof to you on termination of the Agreement unless required by Applicable Law to store the Personal Data; and
21.4.7 maintain complete and accurate records and information to demonstrate our compliance with this clause 13 and shall immediately inform you if, in our opinion, an instruction infringes Data Protection Legislation.
21.4.8 only use the third party processors detailed in our data privacy notice.
21.5. Without prejudice to Clause 21.1, you have read and agree to our data policy notice and authorise us to use third party sub processors as detailed.
21.7 It is your responsibility to notify your customers and clients of how cookies are used and what cookies will be downloaded as a result of them accessing Checkout.
22. EXCLUSION OF THIRD PARTY RIGHTS
23. ENTIRE AGREEMENT
24. LAW AND JURISDICTION