Notifications

Notifications are messages that are sent by the system to customers whenf the system detects a specific event. Reservie supports the following classes of notification:

Registration

Registration notifications are notifications that are sent to customers when they first setup an account on reservie. It provides details on how the customer can access their account and view their purchases.

Reservie provides a default ‘registration’ notification which we recommend using. However, this default registration can be override by defining a registration message in the notification editor

Event purchase

Event purchase notifications are notifications that are sent to customers when they purchase an event with reservie or are manually booked into an event via the administrator. The notification can be configured to specify details of what the customer has purchased or has been booked in to.

Reservie does not provide a default ‘event purchase’ notification and so it is recommended the you create the event for your account.

Pass purchase

Pass purchase notifications are notifications that are sent to customers when they purchase a pass with reservie or are manually assigned a pass via the administrator. The notification can be configured to specify details of what the customer has purchased.

Reservie provides a default ‘pass purchase’ notification, however, you may override this pass purchase notice by creating your own.

Event cancellation

Event cancellation notifications are notifications that are sent to customers when their space on an event is cancelled. The notification can be configured to specify details of what the customer has cancelled.

Reservie does not provide a default ‘event cancellation’ notification and so it is recommended the you create the event for your account.

Event waiting list

Event cancellation notifications are notifications that are sent to people that are registered to a waiting list that is associated to an event. The notification activates when the space assigned to a customer that had previously booked an associated event is cancelled, resulting in the ‘Event waiting list’ message being sent to all people on the waiting list.

Reservie does not provide a default ‘event waiting list’ notification and so you may wish to add this to your account.

Darren Cooper